LAFOLLETTE, TN (WLAF) – The La Follette Utilities Board lobby on North Tennessee Avenue has reopened. Although, capacity is limited and there are guidelines in place.
In a release from LUB:
La Follette Utilities is working to remain up to date with all local, state, and federal recommendations surrounding the COVID-19 health crisis. On April 24th, Governor Bill Lee announced the Tennessee Pledge as a plan for gradually re-opening our state’s economy. LUB has been preparing for this and has re-opened our Customer Lobby to the public today, Monday, May 18th. For customers wishing to remain in their vehicles, our drive-thru attendants will continue to process all types of customer transactions as well.
For the continued protection of our customers and employees, the following practices will be in place until further notice:
* LUB’s lobby has limited space, therefore, the number of customers in the lobby will be limited as well.
* Customers are to enter one set of doors and exit at a separate set of doors. This is clearly marked by signs on the doors.
* Customers are asked to maintain six (6) feet of separation between others while visiting our Customer Lobby by adhering to the designated standing spots marked on the floor.
* Hand Sanitizer is available at the customer service counters for use by anyone entering our lobby.
* Customer Service employees will remain behind their counters which have been equipped with Plexiglas shields to help stop the spread of germs.
* LUB employees will sanitize high touch surfaces a minimum of every 2 hours. This includes the counter-tops, credit card machines, night drop, and drive thru equipment that customers frequently touch.
* Customers entering our building are encouraged to wear a mask, although it is not required at this time.
* Customers who exhibit any symptoms such as Cough, Shortness of breath or difficulty breathing, Fever, Chills, Muscle pain, Sore throat, New loss of taste or smell, or have been around anyone known or suspected of having COVID-19 are asked to refrain from entering our building.
We appreciate your continued patience and cooperation in helping us keep the “Tennessee Pledge.” (WLAF NEWS PUBLISHED – 05/18/2020-9:30AM)